6 Simple Steps to follow for New Connection
Niger State Water And Sewage Corporation (NSWSC) Standard Operating Procedure (SOP) For New Water Connection.
1
Visit any of our Customer Care offices near you.
2
Pick a free form
3
Our Customer desk officers are available to guide you (the customer) on how to fill the form. Provide all required documentation.

4
Thereafter our technicians will conduct an inspection of the connection site to validate it.
5
You will be required to pay a registration and a connection fee. The total amount paid will depend on the type of connection (commercial and domestic).
6
After all payments are confirmed, our team will ensure you are connected and have access to water.
For enquiries, complaints or suggestions contact our Customer Desk via phone, email or social media platforms using:
- Airtel: 08083531111
- Glo: 08052277877
- 9mobile: 08175664400
- customercare4nswb@gmail.com